Robotics Smart Machines Sidekick App Privacy Policy

Privacy Policy

This is the privacy policy ("Privacy Policy") for the Robotics Smart Machines - Sidekick iOS and Android App from Thames & Kosmos. This Privacy Policy is in addition to the Privacy Policy for Thames & Kosmos, found at


  1. Introduction

The Robotics Smart Machines - Sidekick app does not require an account of any kind. All data is processed and stored only on the user's mobile device.

We only will process personal information, when you contact us by email, phone or in another way for processing your request.


  1. Responsible Party

Thames & Kosmos, LLC.
89 Ship St.
Providence, RI 02903
Phone: 401-459-6787
Toll-free: 800-587-2872
Fax: 401-459-6775


  1. Details on the processing of data in our App

3.1 No exchange of personal data by the app
We have configured our app that it does not send any data to our servers. This also includes meta data like IP-addresses data that may arise in the context of server log files.

All processing operations take place exclusively locally on your device; deleting the app leads to the deletion of all data processed with the app at the same time.

3.2 Compliance with the Children’s Online Privacy Protection Act

The Robotics Smart Machines - Sidekick app takes precautions to protect our user’s privacy and ensure safe use by persons 12 years of age or younger. To use the App you do not need to sign up for a user account. Also, the App will not send any recorded data to us.

Our App complies with the Children’s Online Privacy Protection Act (“COPPA”). We don’t knowingly collect personal information from children under the age of 13 in violation of COPPA, and if in the event that a user identifies himself or herself as a child of the age of 12 or younger through a support request, we will not collect, store or use, and will delete in a secure manner, any personal information of such user.

3.3 Use of Cookies
Our App does not use cookies or comparable technologies.

3.4 Sharing of information with third parties
We do not share personally identifiable information with other companies. We do not sell, trade, or otherwise transfer to outside parties our app user’s personally identifiable information.

3.5 Links to Third Parties
We do not show Links to third parties in our App.

3.6 Access authorizations on your device

For the full functionality of the app it is necessary that you grant access rights. At this point, we explicitly point out that even if access rights are granted, no data is exchanged with our systems.

You can decide in how far you want to grant access rights for this app on your device. The granting of access rights allows the app to access certain features or data on your device, the data will only be processed locally on your device through the app. In this respect, you give the app your consent to process data locally on your device. You can revoke the granted access rights at any time, for this purpose call up the settings with app authorizations on your device. Depending on the operating system, you can find the rights management in the settings under Apps or Authorizations. You can find more detailed information on this in the operating instructions for your device or operating system.

Access to the storage
The App needs access to the storage to save data, like images of files.

Access to and data transfer via Bluetooth
The app requires access to the Bluetooth interface in your device. This is necessary to communicate data with the hardware (Sidekick robot).

Note on Bluetooth access in Android-based systems
When using Bluetooth on devices with the Android operating system, geolocation rights are required. This is not specified by our app, but by the operating system. The app does not perform any positioning at this point and does not process any geolocation data.



  1. Further information on processing personal data

Processing of personal information when you contact us

When you send us a message e.g. by email, we collect the information you provide, including your message and any contact information you include for the purpose of processing your request. We use and retain such information to respond to your request, facilitate support to you and to optimize our support services. We will respond once to messages from children under age 13 and then we delete those messages and any personally identifiable information contained in them.


  1. Questions or requests on behalf this privacy policy

If any user of our App has any questions about this Privacy Policy, please contact us. We are happy to answer your questions and provide the information, you require.


Send an email to us at:


Or contact Us via postal mail at:
Thames & Kosmos
89 Ship St.
Providence, RI 02903


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  1. California Residents Privacy Rights (CCPA)

As a California resident, you have certain rights regarding your personal information. These rights include:

Right to Know and Access Information:
You may request access to the personal information we maintain about you in the ordinary course of business. This may include what personal information we collect, use, or disclose about you. We may not fulfill some or all of your request to access as permitted by applicable law.

Right to Deletion:
You may request that we delete your personal information. Depending on the scope of your request, we may refrain from granting your request, as permitted by applicable law. For example, we may be legally required to retain your information in our business records.

Right to Opt Out of the Sale of Your Personal Information:
California law considers certain uses of personal information, such as sharing your personal information with a third party in order to serve ads to you to be a “sale.” We do not sell personal information of children or students. However we do engage in some marketing behavior with data from adults that would be considered a “sale” under California law. You may request to opt-out of that use of your information by using the methods provided below or via this form.

In order to prevent unauthorized access to your information, we are required by law to verify your identity before we may address your request.

If You are a California resident and request information about how to exercise Your third party disclosure choices, You must send a request to the following address with a preference on how Our response to Your request should be sent (email or postal mail).


Send an email to us at:


Or contact Us via postal mail at:
Thames & Kosmos
89 Ship St.
Providence, RI 02903


All requests sent via postal mail must be labeled "Your California Privacy Rights" on the envelope or postcard and clearly stated on the actual request. For all requests, please include Your name, street address, city, state, and zip code. (Your street address is optional if You wish to receive a response to Your request via email. Please include Your zip code for our own recordkeeping.) We will not accept requests via the telephone or by facsimile. We are not responsible for notices that are not labeled or sent properly, notices that are illegible or do not have complete information.


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  1. EU Citizens GDPR Privacy (European Data Protection Regulation)


7.1 Legal basis for the processing of personal data

The legal bases for the processing of personal data are exceptional circumstances that allow the processing of personal data. The essential legal bases are shown in particular in Art. 6 GDPR. The legal bases according to which we process personal data are described in the individual processing operations in this data protection declaration.

Consent given (Art. 6 Para. 1 lit. a GDPR)
Consent is one of these legal bases and requires that the consenting person gives it in an informed manner and on a voluntary basis. Consent on the basis of Art. 6 Para. 1 lit a GDPR can be revoked at any time without giving reasons.

Contract-related data processing (Art. 6 Para. 1 lit. b GDPR)
The processing of personal data for the initiation or implementation of contracts is also a legal basis and is defined in Art. 6 Para. 1 lit. b GDPR.

Legal obligation (Art. 6 Para. 1 lit. c GDPR)
The exception of data processing due to a legal obligation can be found in Article 6 Para. 1 lit. c GDPR, for example we are obliged to comply with certain retention periods under commercial and tax law.

Legitimate interests (Art. 6 Para. 1 lit.f GDPR)
The processing of personal data on the basis of a weighing of interests in accordance with Art. 6 Para. 1 lit. f GDPR.


7.2 Your rights under the General Data Protection Regulation

Every natural person has certain rights, these are defined in Articles 15 to 21 and 77 of the GDPR. In principle, you have the following rights that you can claim from us.

Right to revoke a given consent according to Art. 7 Para. 3 GDPR
You can revoke your consent to us at any time without giving reasons with effect for the future.

Right to information according to Art. 15 GDPR (restrictions according to § 34 BDSG possible)
You have the right to request information about the data processed by you and the purposes of processing at any time.

Right to correction according to Art. 16 GDPR
If you discover that we are processing incorrect or incomplete personal data, you have the right to have it corrected.

Right to deletion according to Art. 17 GDPR (restrictions according to § 35 BDSG possible)
You have the right at any time to request the deletion of your personal data that we are processing about you. If complete deletion is not possible, for example because we must meet statutory retention requirements or we can assert legitimate interests for other reasons, we will restrict your data until these reasons no longer apply.

Right to restriction of processing according to Art. 18 GDPR
You have the right to request that the processing of your personal data be restricted. You can contact us at any time at the address given in the legal notice. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the test, you have the right to request that the processing of your personal data be restricted.
  • If the processing of your personal data happened / happens unlawfully, you can request the restriction of the data processing instead of the deletion.
  • If we no longer need your personal data, but you need them to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of being deleted.
  • If you have lodged an objection in accordance with Art. 21 Paragraph 1 GDPR, your interests and ours must be weighed up. If it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, these data - apart from their storage - may only be allowed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest processed by the European Union or a member state.

Right to data portability according to Art. 20 GDPR
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done if it is technically feasible.

Right to object to certain processing operations and direct mail in accordance with Art. 21 GDPR
If the data processing is based on Art. 6 Para. 1 lit. e or f GDPR, you have the right at any time to object to the processing of your personal data for reasons that arise from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this data protection declaration. If you object, we will no longer process your personal data concerned, unless we can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims ( Objection according to Art. 21 Paragraph 1 GDPR).
If your personal data are processed in order to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising. If you object, your personal data will no longer be used for direct marketing purposes (objection according to Art. 21 Paragraph 2 GDPR).

Right of appeal to a supervisory authority according to Art. 77 GDPR
In the event of violations of the GDPR, the data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged violation. The right of appeal exists without prejudice to other administrative or judicial remedies.


Exercising of Your GDPR Data Protection Rights
You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.


  1. Last Update

February 2, 2022